Do you offer bulk billing?

Yes—most standard GP telehealth appointments are bulk billed for eligible Medicare card holders. Eligibility varies by service and appointment time.

When does mixed billing apply?

A gap applies to long appointments (≥30 minutes), last-minute priority/urgent care bookings, and services not covered by Medicare. Sundays are not bulk billed.

Which payment methods do you accept?

Cards only (credit or debit) via Tyro. We do not accept cash or bank transfer.

Expert Telehealth Preventive Care for Your Health

Discover expert telehealth preventive care services tailored to your needs at Zelica Health.

Our certified Melbourne doctors provide clear, evidence-based guidance to help you manage your health proactively. With telehealth preventive care, you can efficiently address health risks and plan for essential screenings from the comfort of your home.

Book your consultation today to start prioritizing your well-being.

Find out which screenings you're due for and plan your next steps

No hype — just evidence-based advice.

See Next Available Time

AHPRA‑compliant information • Secure telehealth • Medicare pathways where eligible • Privacy‑first

Why Zelica?

Prevention starts with a conversation

We focus on preventive care—helping you understand risks, choose the right age‑ and risk‑based screenings, and set a practical plan you can actually follow. Clear explanations, sensible next steps, and referrals when needed.

Melbourne‑based doctors
Transparent fee
Clear guidance you can act on

Start The Conversation

What We Cover

Personal health review: family history, lifestyle, medications, key risks.
Screening guidance: what’s recommended for your age and circumstances (e.g., bowel, breast, cervical, prostate, skin) per latest evidence and guidelines.
Cardiometabolic prevention: blood pressure, lipids, diabetes risk—what to check and when.
Vaccinations check‑in: recommended vaccines and timing for adults and families.
Longevity health check overview: practical steps to maintain function and wellbeing.
Results & next steps: plain‑English explanations and referral letters/requests where appropriate.

Note: Some tests (e.g., cervical screening, skin checks) require an in‑person visit. We’ll organise suitable referrals near you when needed.

And What We Don't

Emergency or urgent care (call 000 in an emergency)
Time‑limited inducements or guarantees (AHPRA compliance)
Prescriptions without clinical need
Complex specialist management (we’ll refer appropriately)

01.

Book Online

Choose a time that suits you. You’ll receive a confirmation and a short pre‑consult checklist.

02.

Telehealth Consult

A focused video consult (typically 30 minutes). We review your situation and outline recommended screenings and checks.

03.

Your Plan

You’ll receive a clear summary, any referrals/requests where appropriate, and suggested timeframes for follow‑up.

How It Works

Optional: Longer or follow‑up sessions are available if you’d like more time.

Pricing
&
Medicare

We keep pricing transparent. Medicare rebates may apply to eligible services; we’ll confirm during your consult.

Initial Consultation (≈30 min): AUD89
Comprehensive Consultation (≈60 min): AUD 169
Standard Consultation (≈15 min): AUD 49

Prefer regular check-ins? Ask about our monthly subscription option for valueable, flexible, and focused care.

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What To Expect

Before your consult

Have your Medicare card handy (if applicable)
If you use My Health Record, ensure sharing is enabled
Gather recent test results or referral letters
Use a quiet space with a reliable internet connection

After your consult:

Written summary and plan sent to you
Referrals/requests where appropriate
Clear timing for follow‑up (we’ll remind you)

Book Your Consult Now

Secure booking • No payment taken for emergencies • Cancel/reschedule online

More FAQs

Q: What is a preventive telehealth consult?
A: A focused video consult to review your health background and outline guideline‑aligned screenings and checks. You’ll leave with a practical plan and next steps.

Q: Can you order tests or referrals?
A: Where appropriate, we can provide referrals/requests consistent with Australian guidelines. Some tests require in‑person assessment—we’ll arrange suitable options near you when needed.

Q: Can I claim Medicare for labs/imaging?
A: Medicare rebates may apply depending on your eligibility and the service provided. We’ll advise during your consult and provide a receipt for claiming.

Q: Do you see children?
A: Yes, we can advise on age‑appropriate preventive checks and vaccinations. For hands‑on assessments, we’ll refer for in‑person care where needed.

Q: Do I need a camera?
A: Video helps us provide better guidance. If video isn’t possible, we can proceed by phone in some cases.

Q: Can you manage ongoing conditions?
A: The initial consult focuses on prevention and screening guidance. Afterwards, we are very happy to help you manage your ongoing conditions.