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AHPRA‑registered Australian doctors
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Secure, encrypted telehealth
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eScripts sent instantly via SMS/email*
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Medical certificates emailed within minutes*
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Clear fees, no surprise costs
*Delivery times may vary slightly depending on system load and your email/SMS provider.
How We Can Help
General Consultation
New concerns, short check‑ups, referrals, results discussion.
Results Follow‑Up
Review pathology, imaging, or Specialist letters.
Medical Certificate
For genuine illness or caring responsibilities. Issued same‑day. No back‑dating.
Preventive Check‑In
BP, Lipids, Diabetes risk, Vaccination catch‑ups, Lifestyle.
Repeat Prescriptions
Convenient repeats for regular medicines after a brief medical review.
We provide clinical care first.
Scripts and certificates are issued only when appropriate.
How It Works
At Zelica Health, we pride ourselves with our streamlined patient-centred care model.
Book a consultation, everything is accessible to you wherever you are, and let us handle the rest.
Choose your time at your own convenience
Via phone consult or video calls
eScript to your phone/email; certificates and referrals emailed securely.
eScript 101: Take your SMS/email token to any Australian pharmacy. They’ll scan and dispense your medicine.
What we can provide via Telehealth
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Repeats for stable chronic medicines
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Short courses when clinically indicated (e.g., simple infections)
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Women’s health
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Men’s health
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Skin, allergy, asthma management
*Antibiotics and any prescription are only provided when clinically appropriate after assessment.
And what we can't
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Drugs of dependence or controlled medicines
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Medications that require Specialist initiation or special approval
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High‑risk or new controlled therapies without a comprehensive assessment
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Early repeats against pharmacist/doctor advice
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Certificates for non‑genuine illness or misrepresentation
Medical Certificates - What to expect
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Types: Illness/fit‑for‑work, university/school absence, carer’s certificate.
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Timing: Usually sent within minutes after your consult.
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Content: Confirms unfit period without disclosing your diagnosis unless you request it.
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Limits: No back‑dating. Duration is at the doctor’s clinical discretion.
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Format: PDF by secure email for you to forward to work/school.
Why choose Zelica?
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Fast, flexible telehealth that respects your time.
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Continuity of care — we can coordinate referrals and follow‑ups.
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Preventive mindset — every quick task is a chance to protect long‑term health.
If you have severe chest pain, difficulty breathing, weakness on one side, or heavy bleeding, call 000 or present to your nearest emergency department.
We do not provide emergency or after‑hours crisis services.
FAQs
1. Can you issue medical certificates on the day?
- Usually yes, if clinically appropriate. We don’t back‑date.
2. How quickly will I receive my eScript?
- Most are sent immediately after the consult via SMS/email.
3. What if the doctor decides a script isn’t appropriate?
- We’ll explain why and outline the safest next steps.
4. Do you prescribe ADHD medication or other controlled drugs?
- Not via this quick‑access telehealth service, please book a general consultation and we can discuss further with you
5. Can you send the script straight to my pharmacy?
- Yes, we can securely share your eScript token if you prefer.
6. Do you offer carer’s certificates?
- Yes, for genuine caring responsibilities where appropriate.
7. What happens to my data?
- Your information is stored securely and handled in line with Australian privacy laws. Chec out our Privacy Policy for more.
