Services
At Zelica Health, we pride ourselves with our customised model of practice and bookings.
We have both the traditional fee-per-service appointment bookings and the favourite monthly subscription bookings for you to choose from.
Consultations can be done in English, Vietnamese, or Chinese Mandarin.
Standard Bookings
Comprehensive Consultation
The most comprehensive one-hour consultation is designed for patients with complex medical background and advanced care needs.
Our experienced doctors with guide you through the process and provide you with a complete report and management plan.
What is included?
-
Comprehensive Medical Consultation
-
Designated investigations (if needed)
-
Complex Care Plan Report
-
Complete Management Plan with referrals to Specialist if needed
-
Prescription with Priority/Authority (if needed)
Initial Consultation
The essential initial 30-minute consultation is designed to suit most patients' needs, including single organ issues (can be both acute or chronic). Our trusted doctors will work through your issue(s) and provide you with a targeted management plan.
What is included?
-
Designated Medical Consultation
-
Essential investigations (if necessary)
-
Synthesised Care Plan Report
-
Designated Management Plan
-
Prescription with Priority/Authority (if needed)
Long Consultation
The most popular 30-minute consultation is targetted for patients with multiple investigations and follow up that require extensive and dedicated time and space. Your doctor will work through your issue(s) and provide you with an updated management plan.
What is included?
-
Dedicated Care Planning Consultation
-
Explain/repeat/further investigations as needed
-
Updated management Plan
-
Prescription with Priority/Authority (if needed)
Fast Track Bookings
Standard Consultation
The frequently booked 15-minute appointment for your follow-up consultation to address any outstanding issue(s) and to ensure your care is on the right track with ongoing management plan and repeat prescriptions.
What is included?
-
Follow up with pending investigations/referrals
-
Amended management plan
-
Repeat prescription with Priority/Authority (if needed)
Prescription Refills
The quick 5-minute call to ensure things are on the right track and all your existing prescriptions are working for you. Please note that you have to have had previous consultations at the clinic and your conditions remain stable.
What is included?
-
Follow up for any quick questions
-
Refill prescription for any stable chronic conditions
-
Issue of simple routine investigations
Medical Certificate
The quick 5-minute catch up to make sure you are well enough for light activities of daily living and rest your best intervention at this stage. Ideal for medical/carer certificate for work/school/any other duties.
What is included?
-
Brief check up for your acute illness
-
Issue of Medical/Carer certificate
Monthly Subscription
The most popular care model for you to ensure regular check ups with your doctor, someone who you know and trust, and whom you know as well!
We will send you reminder and available time slots as texts/emails for you to book with within your busy schedule. ​
What is included?
-
Up to 30-min initial appointment and 15-min follow up appointments
-
Up to 2 standard appointments per month included in the subscription with 1 bonus free prescription or certificate appointment
-
Priority booking line even if there is no availability on calendar
-
Free cancellation and rescheduling until the last minute
-
Free-of-charge for any requests of Correspondence letter/reports