Comprehensive Consultation
The most comprehensive one-hour telehealth consultation
Service Description
The most comprehensive one-hour consultation is designed for patients with complex medical background and advanced care needs. Our experienced doctors with guide you through the process and provide you with a complete report and management plan.
Cancellation Policy
Refund Eligibility Strict Conditions: Refunds are strictly available ONLY to customers who are determined to be ineligible for consultation due to extenuating unforseen circumstances and will be at the discreet decision of our Medical Practitioner. No Refunds for Delays - Appointment Scheduling: While we strive to schedule appointments within 7 business days of booking, demand fluctuations may lead to delays, potentially extending appointment scheduling to 14-21 business days. Policy on Delays: It is explicitly stated that refunds will NOT be issued for any delays in booking appointments, irrespective of the extent of the delay. No Refunds for Change of Mind: Eligible patients who decide to cancel or not proceed with their booked appointment for any reason other than being deemed ineligible will not be entitled to a refund. Request for cancellation (for non-subscribers) needs to be submited on the website or via email/text/WhatsApp at least 12 hours prior to your booking time, if not your card will be charged for the consultation. Acknowledgement: By booking an appointment, you acknowledge and agree that you are fully aware of and accept this no-refund policy for changes of mind.
Contact Details
Melbourne VIC, Australia
+61 468 881988